SHIPPING & DELIVERY
Complimentary ground shipping is available on orders over $75, with expedited shipping offered for $25.*
To ensure your satisfaction, Route Package Protection is automatically added to all orders, covering your shipment against loss, theft or damage for a seamless delivery experience. You may choose to opt out of Route Package Protection, please review our Return Policy here.
We are unable to ship to P.O. Boxes or addresses without a designated recipient.
INTERNATIONAL ORDERS
For personalized assistance with international shipping, please reach out to our customer service team.
SHIPPING INFORMATION
Orders placed by 2:00PM PT will be processed according to the selected shipping method. Ground shipping typically delivers within 3–5 business days, while expedited shipping typically delivers within 1–2 business days. Orders placed after 2:00PM PT will be processed the next business day; those placed after 2:00PM PT on Friday will be processed on Monday.
Delivery times are estimates and may vary based on specific requests, such as gift wrapping. Shipments and deliveries are processed on weekdays only. Shipping details are subject to change and will be confirmed at the time of your order. While we strive for timely delivery, unforeseen weather conditions may occasionally cause delays.
ORDER TRACKING
Once your order has shipped, you will receive an email with your tracking details. You can also access your tracking link anytime through your personalized LENTO FRAGRANCES account.
ORDER INQUIRIES
Should you have any questions about your order, or if your delivery status is unsuccessful, please email us and be sure to include your order number.
CLIENT SERVICES
*Exclusions: Offer valid only within the 48 contiguous United States and Washington, D.C.
Last updated: December 2024